Shopping Notes

How to buy?

  1. Choose Products and Quantity
  2. Add items to “cart” button,
  3. Enter the discount coupons at “Apply your code” field if there is any
  4. Then go to your “Cart” and click “Checkout”
  5. Choose your payment method and delivery requirement.
  6. After receipt of your order, our company shall confirm the availability of your order.
  7. Once the order is confirmed, goods will be delivered to you within 3-7 days
  8. Reminder will be issued when the transaction of delivery is ready.

 

Benefits for Members  

  1. Discounts on all products (including New Arrival).
  2. First free trial on all new products.
  3. Lower Purchase amount required for Free Delivery.
  4. Free gifts at all times.

 

Confirmation of Delivery

Confirmation of order and delivery time will be informed within 48 hours via email / telephone / WhatsApp.

Method of Delivery

1 Self Pick-up After confirmation of payment and availability of goods, we will inform you via email/telephone/WhatsApp to pick up from our shop.

2 MTR Station Pick-up (only available at Tuen Mun Station)

3 MTR Station Pick-up (only available at Tuen Mun Station) Pick-up time only available during office hours.  

For Free Delivery Minimum Purchase amount $300 required (after discount)/transaction.

  • A minimum of $50 will be added if purchase below $300/transaction.
  • For heavy loaded goods, a minimum of $20/floor will be added if no lift is available during delivery, limited to 8 floors.
  • Below entitled Free Delivery unless specified:-
  1. Every Purchase of $500 (within Kowloon/Hong Kong Island/New Territories
  2. Every Purchase of $800 to Tung Chung (Free Toll)
  3. Every Purchase of $800 to Ma Wan/Park Island (Free Toll)
  4. Every Purchase of $800 to Discovery Bay/Peng Chau additionally $120 to be charged.
  5. No delivery service available to Pak Tam Chung and other outlying Islands except Peng Chau.

  For delivery please refer to our Delivery schedule.  Remote area like Discovery Bay, Park Island, Ma Wan and Peng Chau please contact our office by phone. (Delivery schedule may vary without further notice)  

Terms and Conditions of Delivery

  • Service fee shall be charged if delivery is not usual. Our staff will contact you by phone for confirmation of charges.
  • Please check the items and quantities of your goods upon delivery.
  • For unsuccessful delivery, we shall re-arrange the schedule of delivery with our next delivery schedule.
  • Payment by COD, please check your goods upon delivery.
  Purchase below $300 Purchase $300/above Purcahse $500/above
Self Pick Up Free Free Free
Pick up from Tuen Mun MTR Station Free Free Free
Delivery door to door +$50 Free (for member) Free

 

Payment method

  • PayPal or PayPal Credit Credit/Union Pay
  • Deposit via Cash to our bank account:-

Company Name: Wealth Gain (H. K.) Ltd.

Hang Seng Bank: (024) 232-375352-001

Bank of China: (012) 802-0-004151-2

  Order will be automatically cancelled if payment not received within 7 days, please advise your Order Ref. No. on your payment slip via WhatsApp/email: info@petsuperpet.com or fax to our office 23857828。  

  • Cash delivery upon arrival

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